INOVA Financial Assistance

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Who is eligible for Financial Assistance?

Low income patients and patients with extraordinarily high medical bills may be eligible for Financial Assistance from Inova. Inova compares patient income, as documented in the Financial Assistance Application, to Federal Poverty Guidelines to determine eligibility. Inova also reviews residency status. To receive discounts for emergency services, patients must have established residency for 30 days or more in Virginia.

How do you apply?

Talk to Inova’s Financial Assistance Team

  • Call Inova’s Financial Assistance Team at 571-472-5880
  • Hours of operation: Monday – Friday, 8:00 a.m. – 4:30 p.m.

Apply in Inova MyChart

  • You can apply directly in Inova’s MyChart portal. Sign up or login to MyChart to complete your application (Login, click Menu, then scroll down to Financial Assistance under Billing).
  • You can also submit required documentation, monitor the status, and check

Apply by Mail

  • You can submit your application for financial assistance via mail
  • Please note that this is mailing address only and is not available for patient walk-ins
  • Once complete, send your application to the following address:
  • Inova Patient Financial Services
    8095 Innovation Park Dr.
    Fairfax VA 22042
    Fax Number: 571-665-6895


Apply in Person

You can submit or drop off your application in person at the following address:

Inova Partnership for Healthier Communities
2700 Prosperity Ave., #280
Fairfax VA 22031

Hours: Monday – Friday, 8:30 a.m. – 12:00 p.m
Additional services offered include questions about your application, required documentation, and notary service for required forms.