INOVA Financial Assistance

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Who is eligible for Financial Assistance?

Low income patients and patients with extraordinarily high medical bills may be eligible for Financial Assistance from Inova. Inova compares patient income, as documented in the Financial Assistance Application, to Federal Poverty Guidelines to determine eligibility. Inova also reviews residency status. To receive discounts for emergency services, patients must have established residency for 30 days or more in Virginia.

How do you apply?

Talk to Inova’s Financial Assistance Team

  • Call Inova’s Financial Assistance Team at 571-472-5880
  • Hours of operation: Monday – Friday, 8:00 a.m. – 4:30 p.m.

Apply in Inova MyChart

  • You can apply directly in Inova’s MyChart portal. Sign up or login to MyChart to complete your application (Login, click Menu, then scroll down to Financial Assistance under Billing).
  • You can also submit required documentation, monitor the status, and check

Apply by Mail

  • You can submit your application for financial assistance via mail
  • Please note that this is mailing address only and is not available for patient walk-ins
  • Once complete, send your application to the following address:
  • Inova Patient Financial Services
    8095 Innovation Park Dr.
    Fairfax VA 22042
    Fax Number: 571-665-6895


Apply in Person

You can submit or drop off your application in person at the following address:

Inova Partnership for Healthier Communities
2700 Prosperity Ave., #280
Fairfax VA 22031

Hours: Monday – Friday, 8:30 a.m. – 12:00 p.m
Additional services offered include questions about your application, required documentation, and notary service for required forms.

Sources for Rent and Utility Assistance

SOURCES FOR RENT AND UTILITY ASSISTANCE

Fairfax County Coordinated Services Processing
703-222-0880, TTY711 Monday – Friday 8am – 4:30pm
Specialists operate in a call-center environment and are ready to help you through an assessment  to identify the needs you have and link you to resources for which you are eligible. Whether it’s providing basic county information or providing assistance for more emergent needs – such as emergency food, shelter, clothing, healthcare, employment, financial assistance and other essential needs – our specialists are ready to help you find solutions to fit your circumstances.

Catholic Charities
Catholic Charities established the Emergency Assistance program to assist those who are experiencing a one-time financial crisis in their lives. Assistance is given on a first-come, first-serve basis.  Applicant must be a resident of the Diocese of Arlington and must not live in subsidized housing.  They must be able to communicate via email and phone and attend a Zoom video appointment with the Case Manager. They only accept applications for about a week each month usually starting in the second week of the month.  Those who are eligible for assistance should email the Catholic Charities Emergency Assistance office at EA-CH@ccda.net, providing your phone number and address. Once you send an email you will receive a screening questionnaire which must be completed entirely in order to receive a response. To receive assistance, you will be asked to provide a proof of income.  For rent, you will need a written lease in your name, a late or eviction notice in your name, and a W-9 form (completed by landlord/property manager).  For utilities, you will need a written lease in your name and a past due bill in your name. Eligible applicants may receive assistance once in a 12-month period and up to two times in a 10-year cycle.

Salvation Army  https://salvationarmynca.org/nca/gethelp

The Salvation Army provides emergency rental, mortgage, and utility assistance
For assistance: call 703-385-8700 or apply online at https://salvationarmynca.org/fairfax-2/

ECHO

If the person needing help lives in ECHO’s service area, ZIP codes 22151, 22152, 22153, and 22015 or in 22150, West of I-95, or in 22312, Southwest of Indian Run Stream/Spring Valley Drive they are eligible for help.  If a SVDP Caseworker would like to help a person in need but cannot cover the entire amount, ECHO may be able to collaborate. The neighbor can contact ECHO at 703-569-9160.