TOPS Program

TOPS provides subsidized transportation funds on an easy-to-use debit card for eligible older adults, persons with disabilities, and those with limited income who are residents of Fairfax County, the City of Fairfax, or the City of Falls Church. Program participants are eligible for two subsidies per year (one subsidy every six months). Each subsidy will provide $100 in benefits at a cost to the participant of $20. Transportation Options include; Taxicabs (Springfield Yellow Cab, Fairfax Red Top Cab, and Fairfax Yellow Cab), Rideshare services (Uber and Lyft), Public Transportation: bus and rail via SmarTrip card, Capital BikeShare rental. Contact Fairfax County Human Services Transportation Customer Service at 703-222-9764 for help.

Shepherd Centers

Free transportation services for those 50 years older who are no longer driving and need assistance getting to medical appointments and grocery shopping. Must call to make an appointment 5 business days before the transportation is needed.

Shepherd’s Center of Annandale / Springfield

(703) 941-1419

Shepherd’s Center of Fairfax Burke

Phone: (703) 323-4788

Student Bus Pass Program

All Fairfax County High School and Middle School students are eligible to get a bus pass and ride the Fairfax Connector and City of Fairfax CUE bus for free. This student bus pass SmarTrip card permits students to ride Fairfax Connector or City of Fairfax CUE buses for free from 5:00 a.m. to 10:00 p.m., 7 days a week, all year. All other times they will need cash or a standard SmarTrip® card. The pass lasts until the student graduates or leaves school. A student won’t need a new pass unless yours is lost, damaged, or no longer works.
Students must contact their school’s administration office to get the appropriate form to sign up for the program and receive the pass. Parent/guardian consent is required for this program.

Medicaid Medical Appointment Transportation

Both children and adults with Medicaid are eligible for transportation to medical appointments. The program is managed by Modivcare. To schedule transportation the person needs to call 1-866-386-8331 at least 3 days before the appointment. There is no cost for the service and anyone covered by Medicaid is automatically eligible and does not have to fill out apply separately for this benefit.


Phone: (703) 222-9764

TTY: (703) 324-7079

FASTRAN offers specialized transportation services for residents of Fairfax County and the Cities of Fairfax and Falls Church participating in human services agency programs. Services may have associated fees based on a sliding scale, please speak with a representative of one of the certifying programs/agencies for details. All riders must be certified by one of the following programs/agencies before utilizing the service: Critical Medical Care, Adult Day Health Care, Community Services Board, Senior Centers , Senior Residences, and Therapeutic Recreation Services.


MetroAccess is a shared ride public transportation service for people who are unable to use the accessible fixed-route Metrobus and Metrorail public transit due to disability.  MetroAccess can be used for any trip purpose within 3/4 of a mile of areas serviced by Metrobus and Metrorail, during the same hours of operation as regular Metrobus and Metrorail service. Rides are offered in the same service areas and during the same hours of operation as Metrorail and Metrobus. For more information go to the website or call 202-962-2700

Catholic Charities

Catholic Charities’ (CCDA) Emergency Assistance program helps people, living within the boundaries of the Diocese of Arlington, experiencing a temporary financial crisis, who require an essential car repair. To request assistance, please email

Eligibility– Clients may receive Emergency Assistance once in a 12-month period and up to two times in a 10-year period. To be eligible, the client must be a resident of the Diocese of Arlington. The client must provide all required documents, sign, and acknowledge receipt of all CCDA forms and be able to communicate via email and phone for the appointment with the Case Manager and the Car Repair point-of-contact (POC).

Assistance Process – Once CCDA receives all signed forms the client meets with CCDA for an intake to determine eligibility requirements, and if eligible will receive a Voucher Estimate Request. Please note the following:

  • The client must provide one outside independent repair estimate.
  • Car must be drivable.
  • The repair estimate from the partner cannot exceed the “Kelley blue book” value of the car.
  • For cars older than 1992, the client must pay the upfront diagnostic fees charged by the car partner and the estimated repairs must be $2,000 or less.
  • Tire replacement must be necessary due to an inspection failure and tire cost not to exceed $800.00.

Britepaths Reliable Rides

“Reliable Rides” is a special segment of our Financial Assistance Program that helps fund major car repairs so that clients in crisis can maintain their cars safely and continue to get to work to support their families. Participation in his program  requires a referral from Coordinated Services Planning (CSP), 703.222.0880. Referrals are made based on demonstrated need and the adherence to specified criteria, and we grant assistance as funds are available. Britepaths pays a portion of the bill (typically up to $1000) directly to the service provider with the understanding that the client will also help pay.

Craftsman Cares

This unique program gives “one big break” to families or individuals in need of auto repair or transportation. To be considered as a recipient for this program, candidates must follow these guidelines:

  • They should be facing a temporary hardship and needs reliable transportation or minor car repair in order for them to recover and get back on track.
  • Apply using the online form at,
    or submitting the form to the shop in person or mailing it to:
    Craftsman Cares Program/Craftsman Auto Care
    7001A Manchester Blvd Alexandria, VA 22310
  • Each submission must be co-signed by a sponsor (From an organization, i.e., a church, school system, employer, etc.)